MARSALA – a sheer wine-red colour with lustre and shine. Inspired by Pantone’s 2015 Colour of the Year, Marsala is a rich, wine-red shade that flatters a variety of skin tones.
CURRANT – is a shimmery deep plum tone richly pigmented, so a little goes a long way.
RADIANT – inspired by Pantone's 2014 Colour of the Year Radiant Orchid.
SHIMMER – a sheer champagne colour with lustre and shine. Not only does it stand alone beautifully, but it also plays well with the other Lip Whip colours in the line.
JOLENE – What's in a name? Kari Gran was thrilled to collaborate with former beauty editor turned health coach, Jolene Hart to create this exciting colour. With its bright, opaque pigment, Jolene makes a statement worn alone or pairs with Shimmer for a bold rosé champagne shine.
SUJI RED – Suji (pronounced Soo-jee), the youngest daughter of co-founder Lisa, was just 11 when she discovered the drama of a red lip. Kari Gran is thrilled to collaborate with Suji, now 23 and all grown up, to create this stunning color, aptly named “Suji Red.”
WONDER WHIP – the same, shiny and thick Naked Lip Whip you’ve come to love — but with a touch of sparkle
AUSTRALIAN DELIVERIES
We use Australia Post eParcel to deliver your order. You can choose Express Parcel Post or Regular Parcel Post (all come with tracking).
FREE SHIPPING is available on all purchases over $150. Orders over $400 will be shipped for free by Express Post.
Regular Parcel Post takes 1-5 working days. Express Post is Next Day delivery in capital cities within AU Post's specified zones. Regional centres and rural areas may take 1-2 business days.
NOTE FOR WA CUSTOMERS
Regular Post deliveries to regional WA can take several days, and even longer to remote regions. We highly recommend our rural or regional WA customers take advantage of our Upgrade to Express service for a small fee, and have peace of mind your parcel will be with you in 1 or 2 days.DESPATCH TIMES
Orders received before 12:00 PM will ship the same day. Orders received after 12:00 PM will ship the next business day. We do not ship orders on weekends or public holidays
Once your order is despatched you will receive a "Shipped" email or SMS which includes your tracking number.
LOCAL PICK UP
Local customers may chose to collect their orders from our despatch address. This option will only show to Brisbane customers. Please choose "Local Pick Up" as your shipping option during checkout. As soon as your order has been prepared for collection we will send you an email or SMS saying it's ready. This is usually about 2 hours later.
INTERNATIONAL DELIVERIES
We use Australia Post to deliver international orders. You can choose from Express Courier (1-2 days), Express International (2-4 days), International Pack & Track (3-10 days), or Registered International Air Mail. All include tracking Online tracking except Registered International Air Mail.
Please check Australia Post website for international delivery times to your country.
IMPORT DUTIES: Each country has its own import regulations, restrictions and taxes. Any taxes that may be charged for entry into your own country are payable by you.
CLAIMS FOR LOST, STOLEN OR DAMAGED ITEMS
Please see full shipping terms here >> Shipping Conditions
INSURANCE
We highly recommend paying the small additional fee for transit insurance to ensure peace of mind. Shipping + Insurance options are available during checkout. For more information see here >> Shipping ConditionsProducts by Partner Brands are shipped SEPARATELY by the brand direct to you from their warehouse.
Partner Brands brands have their own free shipping thresholds. Any shipping charges for orders under their free shipping threshold are displayed by clicking the Shipping icon in your cart or Calculate Shipping at checkout.
Partner Brand products do not count towards the free shipping for IANS store products.
If you have multiple items in your cart from both IANS and Partner Brands, the checkout will show a combined shipping rate, but your Partner Brand items will ship SEPARATELY.
We accept returns within 14 days from the shipping date. Shipping is non-refundable (including free shipping paid by us). Bank fees will also be deducted from your refund.
PLEASE NOTE: Due to hygiene reasons we are unable to accept returns on any used or opened items. Please check your products BEFORE opening to ensure you have the right product.
FAULTY PRODUCT?
Please email us at connect@iamnaturalstore.com.au or call +617 3102 3638 to report any issues.DAMAGED SHIPMENTS
If your order is insured and arrives damaged, retain the shipping box, packaging materials, and damaged items and contact us. For more information see here >> Returns